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  5. Snack Sticks water squirting out

Snack Sticks water squirting out

Scheduled Pinned Locked Moved Meat Processing
32 Posts 5 Posters 1.0k Views 5 Watching
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  • sbtechS Offline
    sbtechS Offline
    sbtech
    Team Blue
    wrote on last edited by
    #22

    I am in the process of having a video conference call with GrillEye. I said I don’t know what good a video call will do but I will humor them. So far not liking the process to fix the problem. I contacted them 2 weeks ago and they keep pushing it away. Will let you know the outcome maybe tomorrow

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    1
    • sbtechS sbtech

      I didn’t think the GrillEye had that many digits. If mine went that high I would have gotten out the hose and put out that bad boy. LOL!!!

      Brian SchneiderB Offline
      Brian SchneiderB Offline
      Brian Schneider
      Team Blue
      wrote on last edited by
      #23

      sbtech it was on the app where I saw that crazy temp

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      • JonathonJ Offline
        JonathonJ Offline
        Jonathon
        Team Blue Admin Walton's Employee Power User
        wrote on last edited by
        #24

        This is a great example of trying to “improve” something with a firmware update and ruining it. Sad because it was an awesome unit. I wonder if it was a security risk or something that forced them to do the update.

        Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself

        Brian SchneiderB 1 Reply Last reply
        0
        • JonathonJ Jonathon

          This is a great example of trying to “improve” something with a firmware update and ruining it. Sad because it was an awesome unit. I wonder if it was a security risk or something that forced them to do the update.

          Brian SchneiderB Offline
          Brian SchneiderB Offline
          Brian Schneider
          Team Blue
          wrote on last edited by
          #25

          Jonathon so we’re you able to get it working again following the instructions I posted?

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          • JonathonJ Offline
            JonathonJ Offline
            Jonathon
            Team Blue Admin Walton's Employee Power User
            wrote on last edited by
            #26

            brian SCHNEIDER No, I couldn’t get it to work, sadly. It kept saying my firmware was up to date. NOW, it is possible (i suppose) that it had been updating its firmware on it’s own but I highly doubt that. I have it set to take home and will be seeing what it says on my next reverse sear and obviously seeing if it connects through the “cloud” like it used to. Did it fix yours being roughly twice the temperature of lava?

            Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself

            Brian SchneiderB 1 Reply Last reply
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            • sbtechS Offline
              sbtechS Offline
              sbtech
              Team Blue
              wrote on last edited by
              #27

              I am still trying to get this company to fix their problems. They keep blowing me off. My life and time is to important to go back and forth with GrillEye. I have decided to cut my lost and move on. Jonathon good analogy about twice the temperature of lava. I have no cloud to cool down my GrillEye.

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              • JonathonJ Offline
                JonathonJ Offline
                Jonathon
                Team Blue Admin Walton's Employee Power User
                wrote on last edited by
                #28

                sbtech If you want to try something else I will put the Meater+ on sale next month?

                Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself

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                • sbtechS Offline
                  sbtechS Offline
                  sbtech
                  Team Blue
                  wrote on last edited by
                  #29

                  I will try it and let me know.

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                  • sbtechS Offline
                    sbtechS Offline
                    sbtech
                    Team Blue
                    wrote on last edited by
                    #30

                    I am sorry Jonathan, I must be getting old or older but I always say Thank You for making a bad situation into something positive. Again Thank You!!!

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                    • JonathonJ Jonathon

                      brian SCHNEIDER No, I couldn’t get it to work, sadly. It kept saying my firmware was up to date. NOW, it is possible (i suppose) that it had been updating its firmware on it’s own but I highly doubt that. I have it set to take home and will be seeing what it says on my next reverse sear and obviously seeing if it connects through the “cloud” like it used to. Did it fix yours being roughly twice the temperature of lava?

                      Brian SchneiderB Offline
                      Brian SchneiderB Offline
                      Brian Schneider
                      Team Blue
                      wrote on last edited by
                      #31

                      Jonathon yes I only had the temp reading sore out of control when I had got the probe to wet I accidentally submerged them a couple times. Mine says it’s firmware is up to date too. But I never updated it. I think the part on those instructions about holding the power button for 10 seconds is important. I think it is a hard reset.

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                      • JonathonJ Offline
                        JonathonJ Offline
                        Jonathon
                        Team Blue Admin Walton's Employee Power User
                        wrote on last edited by
                        #32

                        brian scheider okay, that is going to have to wait a week or so but I will make sure I get the hard reset and check it

                        Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself

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