Snack Sticks water squirting out
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Brian Schneider Just a little input about GrillEye. I bought the version before the pro. I did not see the pro on the website. Anyway I bought it back in June and used it a couple of times in my Masterbuilt smoker. My wife and boys bought me a bit boss for Christmas. The temperature rose up to 590 degrees on one probe and the others were reading fine. The temperature was fluctuating between 590 degrees and 350 degrees. Replaced the probe same thing. I tried a newer style probe and same thing. Now I thought i will see what happens if the temp drops. Well it did not but started on another port on the GrillEye. I did the same process as I did on the other port. Contacted GrillEye on the 6th. They responded on the 8th asking me to check a few things they may cause the problem. I did what they asked and not the problem. They also wanted a receipt for the GrillEye and I am thinking that is long gone. Thanks to Angie Anderson she emailed me a copy of the receipt and forward it to GrillEye. I have not heard from them so sent another email on the 13th asking did they get my email. Not heard back, This is just a FYI and not upset just giving info just incase anyone else might have problems. I say it was a great product and liked how it worked. Johnathan suggested I get it to to test my smoker amdient temp. He was right on because in my Masterbuilt I had 4 different temps. Thank you Johnathan
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sbtech I’m also going to try updating firmware and following the instructions and seeing if that works!
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sbtech It still told me that my grilleye was up to date with firmware and I don’t trust that. I am still going to test it though, maybe somehow the thing updated itself without me knowing in the past few months.
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I am in the process of having a video conference call with GrillEye. I said I don’t know what good a video call will do but I will humor them. So far not liking the process to fix the problem. I contacted them 2 weeks ago and they keep pushing it away. Will let you know the outcome maybe tomorrow
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I didn’t think the GrillEye had that many digits. If mine went that high I would have gotten out the hose and put out that bad boy. LOL!!!
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This is a great example of trying to “improve” something with a firmware update and ruining it. Sad because it was an awesome unit. I wonder if it was a security risk or something that forced them to do the update.
Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself
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This is a great example of trying to “improve” something with a firmware update and ruining it. Sad because it was an awesome unit. I wonder if it was a security risk or something that forced them to do the update.
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brian SCHNEIDER No, I couldn’t get it to work, sadly. It kept saying my firmware was up to date. NOW, it is possible (i suppose) that it had been updating its firmware on it’s own but I highly doubt that. I have it set to take home and will be seeing what it says on my next reverse sear and obviously seeing if it connects through the “cloud” like it used to. Did it fix yours being roughly twice the temperature of lava?
Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself
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I am still trying to get this company to fix their problems. They keep blowing me off. My life and time is to important to go back and forth with GrillEye. I have decided to cut my lost and move on. Jonathon good analogy about twice the temperature of lava. I have no cloud to cool down my GrillEye.
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sbtech If you want to try something else I will put the Meater+ on sale next month?
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brian SCHNEIDER No, I couldn’t get it to work, sadly. It kept saying my firmware was up to date. NOW, it is possible (i suppose) that it had been updating its firmware on it’s own but I highly doubt that. I have it set to take home and will be seeing what it says on my next reverse sear and obviously seeing if it connects through the “cloud” like it used to. Did it fix yours being roughly twice the temperature of lava?
Jonathon yes I only had the temp reading sore out of control when I had got the probe to wet I accidentally submerged them a couple times. Mine says it’s firmware is up to date too. But I never updated it. I think the part on those instructions about holding the power button for 10 seconds is important. I think it is a hard reset.
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brian scheider okay, that is going to have to wait a week or so but I will make sure I get the hard reset and check it
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