Anyone else have problems with deliveries?
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Randie N I couldn’t find your order through our online system, did you place this order online or call it in? Can I have the order or shipping number? I want to send this to Customer Service so they can show our UPS rep what happened, I have no idea how UPS thinks that is acceptable. This makes me even more grateful for my UPS driver who is a great guy and does a good job
Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself
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Randie N You can email it to jon@waltons.com if you would rather do that instead of posting it in this thread?
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I always seem to have problems getting packages delivered. A lot of times when I order they end up shipping usps and when I expect to get my package I end up with the nice little orange card that says your package can’t be delivered so then I have to wait up to maybe 4 to 7 days until I can get a chance to go to the post office even though I have paid for 2 day delivery. Besides that issue here is what I just came home to tonight. My new stuffer and mixer sitting out in the rain for who knows how many hours. It’s not like I have a big covered porch where you walk into the house to put them out of the weather. This isn’t the first time either. I have found packages days after they were supposed to be delivered just randomly sitting in the driveway or along the side of the house. Sorry just had to vent some frustration after a long crappy day at work
Randie N I understand. You must be living down the street from me. When we can keep regular drivers, it all works out real well & though know to not do the stop & drop, even when Margaret is home as is the case most of the time, deliver at the back door or garage & drive straight through, etc. but that is definitely not the case her for about the past several months, conditions are just as you described, or stop & drop at one of the front doors & just about always raining when that happens. Heck, they even had someone dumping packages within the state a few weeks ago. Walton’s customer service & shipping though is beyond the skies & second to none!
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I always seem to have problems getting packages delivered. A lot of times when I order they end up shipping usps and when I expect to get my package I end up with the nice little orange card that says your package can’t be delivered so then I have to wait up to maybe 4 to 7 days until I can get a chance to go to the post office even though I have paid for 2 day delivery. Besides that issue here is what I just came home to tonight. My new stuffer and mixer sitting out in the rain for who knows how many hours. It’s not like I have a big covered porch where you walk into the house to put them out of the weather. This isn’t the first time either. I have found packages days after they were supposed to be delivered just randomly sitting in the driveway or along the side of the house. Sorry just had to vent some frustration after a long crappy day at work
Randie N Well, At least they made it to you. So that’s good
Life is a Garden - Dig it.
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Randie N Well, At least they made it to you. So that’s good
lkrfletcher I ordered on Monday evening and recieved it this morning. Once again it looks like UPS has played football with the boxes. I ordered meat lugs and smaller items, including a scale was packaged inside of them and protected. Unfortunately the stainless table was scratched and dented. I have a email in to customer service to see what my options are. Although I could never prove it, I’m pretty sure this is a UPS issue. Jonathon and Austin , I am tagging you just as an FYI.
“You never really die until you end up on the wall at a Cracker Barrel”
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lkrfletcher I ordered on Monday evening and recieved it this morning. Once again it looks like UPS has played football with the boxes. I ordered meat lugs and smaller items, including a scale was packaged inside of them and protected. Unfortunately the stainless table was scratched and dented. I have a email in to customer service to see what my options are. Although I could never prove it, I’m pretty sure this is a UPS issue. Jonathon and Austin , I am tagging you just as an FYI.
GWG8541 Those guys will get it taken care of for sure!
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lkrfletcher I ordered on Monday evening and recieved it this morning. Once again it looks like UPS has played football with the boxes. I ordered meat lugs and smaller items, including a scale was packaged inside of them and protected. Unfortunately the stainless table was scratched and dented. I have a email in to customer service to see what my options are. Although I could never prove it, I’m pretty sure this is a UPS issue. Jonathon and Austin , I am tagging you just as an FYI.
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I always seem to have problems getting packages delivered. A lot of times when I order they end up shipping usps and when I expect to get my package I end up with the nice little orange card that says your package can’t be delivered so then I have to wait up to maybe 4 to 7 days until I can get a chance to go to the post office even though I have paid for 2 day delivery. Besides that issue here is what I just came home to tonight. My new stuffer and mixer sitting out in the rain for who knows how many hours. It’s not like I have a big covered porch where you walk into the house to put them out of the weather. This isn’t the first time either. I have found packages days after they were supposed to be delivered just randomly sitting in the driveway or along the side of the house. Sorry just had to vent some frustration after a long crappy day at work
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lkrfletcher I ordered on Monday evening and recieved it this morning. Once again it looks like UPS has played football with the boxes. I ordered meat lugs and smaller items, including a scale was packaged inside of them and protected. Unfortunately the stainless table was scratched and dented. I have a email in to customer service to see what my options are. Although I could never prove it, I’m pretty sure this is a UPS issue. Jonathon and Austin , I am tagging you just as an FYI.
GWG8541 man, I better check mine! That is the only thing I didn’t open to look at!!!
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I’m pretty lucky. My UPS guy is pretty cool. He takes my stuff and places it right under our little roof at the entry door.
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This happened at one of the mail boxes in my neighborhood, someone ran them over, no mail was stolen so it was an accident. But allegedly USPS won’t make deliveries until they are fixed.
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lkrfletcher I ordered on Monday evening and recieved it this morning. Once again it looks like UPS has played football with the boxes. I ordered meat lugs and smaller items, including a scale was packaged inside of them and protected. Unfortunately the stainless table was scratched and dented. I have a email in to customer service to see what my options are. Although I could never prove it, I’m pretty sure this is a UPS issue. Jonathon and Austin , I am tagging you just as an FYI.
GWG8541 im starting to question what is going on with packages from kansas to destination. Every Waltons order i receive the box is destroyed like you have pictured. I will say that every claim i have put in has been replaced but its becoming all too common. Im sure Waltons doesnt like giving out twice the product for shipping damages or losses. We get tons of packages the entire year and Waltons are the only ones damaged so i know its not my awesome UPS guy. I had fedex throw my pakages before but UPS sets them nicely and discreetly when possible. The packages i just received on Wednesday was slightly banged up but product inside was all ok
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GWG8541 im starting to question what is going on with packages from kansas to destination. Every Waltons order i receive the box is destroyed like you have pictured. I will say that every claim i have put in has been replaced but its becoming all too common. Im sure Waltons doesnt like giving out twice the product for shipping damages or losses. We get tons of packages the entire year and Waltons are the only ones damaged so i know its not my awesome UPS guy. I had fedex throw my pakages before but UPS sets them nicely and discreetly when possible. The packages i just received on Wednesday was slightly banged up but product inside was all ok
twilliams I wonder if they have some sort of insurance that covers problems like this? I am sure they do with the amount of shipping they do.
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GWG8541 im starting to question what is going on with packages from kansas to destination. Every Waltons order i receive the box is destroyed like you have pictured. I will say that every claim i have put in has been replaced but its becoming all too common. Im sure Waltons doesnt like giving out twice the product for shipping damages or losses. We get tons of packages the entire year and Waltons are the only ones damaged so i know its not my awesome UPS guy. I had fedex throw my pakages before but UPS sets them nicely and discreetly when possible. The packages i just received on Wednesday was slightly banged up but product inside was all ok
twilliams yeah, the delivery guy here is good. I have a video door bell and he does a good job delivering. Its somewhere between Kansas to here that the wheels fall of the wagon.
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This happened at one of the mail boxes in my neighborhood, someone ran them over, no mail was stolen so it was an accident. But allegedly USPS won’t make deliveries until they are fixed.
HerbcoFood That is true, they won’t deliver to a damaged box. I was in MN in early Nov. and someone backed into the group box at my brothers place, luckily the guy lived up to it and ordered a new one. We installed it when I was there and they then started delivering mail.
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lkrfletcher I ordered on Monday evening and recieved it this morning. Once again it looks like UPS has played football with the boxes. I ordered meat lugs and smaller items, including a scale was packaged inside of them and protected. Unfortunately the stainless table was scratched and dented. I have a email in to customer service to see what my options are. Although I could never prove it, I’m pretty sure this is a UPS issue. Jonathon and Austin , I am tagging you just as an FYI.
GWG8541 Yikes, the boxes look the way that I get them. Of course you table looks like the way FedEx shipped a bin rack to me twice before I told Lowes I was done and took the third damage one and a check for $200
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So far I have had no problems with delays or damaged packages. My guess is that it depends on which regional UPS distribution centers that the packages are going through.
Maybe Jonathon and Austin can find a common denominator through order histories that have had a larger number of complaints of damaged packages and or delays. They might be able to narrow down with the help of UPS, which distribution centers might have employees that are damaging packages. They probably have a dollar amount at which anything above that requires insurance. Anything below that they eat the cost of replacement. All of this raises the cost of shipping.
When I worked for Rock River Arms they always had issues with UPS. When ever I took a custom pistol to shipping they would usually call me to ask what the value was for insurance. Of course firearms can only be shipped to FFL holders and require a signature for delivery. Smaller orders of just parts, accessories, apparel etc. weren’t usually insured.
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I always seem to have problems getting packages delivered. A lot of times when I order they end up shipping usps and when I expect to get my package I end up with the nice little orange card that says your package can’t be delivered so then I have to wait up to maybe 4 to 7 days until I can get a chance to go to the post office even though I have paid for 2 day delivery. Besides that issue here is what I just came home to tonight. My new stuffer and mixer sitting out in the rain for who knows how many hours. It’s not like I have a big covered porch where you walk into the house to put them out of the weather. This isn’t the first time either. I have found packages days after they were supposed to be delivered just randomly sitting in the driveway or along the side of the house. Sorry just had to vent some frustration after a long crappy day at work
Randie N Contact your postmaster at your local post office if you can’t get satisfaction with your carrier.
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Randie N I couldn’t find your order through our online system, did you place this order online or call it in? Can I have the order or shipping number? I want to send this to Customer Service so they can show our UPS rep what happened, I have no idea how UPS thinks that is acceptable. This makes me even more grateful for my UPS driver who is a great guy and does a good job
-
lkrfletcher I ordered on Monday evening and recieved it this morning. Once again it looks like UPS has played football with the boxes. I ordered meat lugs and smaller items, including a scale was packaged inside of them and protected. Unfortunately the stainless table was scratched and dented. I have a email in to customer service to see what my options are. Although I could never prove it, I’m pretty sure this is a UPS issue. Jonathon and Austin , I am tagging you just as an FYI.
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