Website update
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Tex_77 I’m seeing something different too!
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Unable to log in. Asking to create a new account???
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PapaSop Same issue here, tried to reset my password, thinking maybe I didn’t use the correct one, but never received a password reset email.
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PapaSop Same issue here, tried to reset my password, thinking maybe I didn’t use the correct one, but never received a password reset email.
Tex_77
Thanks. Will wait awhile and see what happens. -
Same, and my password was saved, so I know it was correct. Sure it’s just a hiccup though. Looks fantastic!
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Don’t see nothing different on my end
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The new site does not recognize my old password or even my email.
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The new site does not recognize my old password or even my email.
processhead yup, they are aware of the issue. May have to setup a new account.
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processhead yup, they are aware of the issue. May have to setup a new account.
Tex_77 Hopefully they are able to find a work around. There are a couple casings and such that I seem to have to reference what I have ordered to remember what ones I use, lol.
If not, I’ll figure it out. It’s not a huge deal, but would be nice to have.
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Seems like the customer data base info should be able to be imported on to the new platform.
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Tex_77 Hopefully they are able to find a work around. There are a couple casings and such that I seem to have to reference what I have ordered to remember what ones I use, lol.
If not, I’ll figure it out. It’s not a huge deal, but would be nice to have.
Midwest_kc Can always check your receipts!
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The new website looks terrific!
I also have the problem with login. While it hardly would be the end of the world if I had to create a new account, I do like having my order history handy on the site. Not huge deal (or even a medium-sized deal).
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The new website looks terrific!
I also have the problem with login. While it hardly would be the end of the world if I had to create a new account, I do like having my order history handy on the site. Not huge deal (or even a medium-sized deal).
TexLaw - I had to create a new acct. The history might be updated in the future.
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The new website looks terrific!
I also have the problem with login. While it hardly would be the end of the world if I had to create a new account, I do like having my order history handy on the site. Not huge deal (or even a medium-sized deal).
TexLaw and lkrfletcher I went to create a new account but it said the email was already used. I just had to update my password. I did that and confirmed through an email that was sent. I think I was able to do it this way because I had just placed an order a few weeks ago. All in all I think it was a pretty good switchover.
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I was having trouble until I realized it was under a different e mail acc.
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I on the other hand, have had no issues at all.
Now keep in mind I’m not on every day but I’ve had no interruption here. -
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processhead yup, they are aware of the issue. May have to setup a new account.
Tex_77 said in Website update:
processhead yup, they are aware of the issue. May have to setup a new account.
I tried to log in to the new site. No luck.
Then I tried to reset my password. No luck. No reset link was emailed to me.
Then I tried to create a new account and got a message saying my email is already in use. Whaaaat? -
Tex_77 said in Website update:
processhead yup, they are aware of the issue. May have to setup a new account.
I tried to log in to the new site. No luck.
Then I tried to reset my password. No luck. No reset link was emailed to me.
Then I tried to create a new account and got a message saying my email is already in use. Whaaaat?processhead that happened to me at first. It said the email was already in use. I then put my email in and hit reset password. If it says your email is in use that means they still have your account you just need to change password.
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