Website update
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Seems like the customer data base info should be able to be imported on to the new platform.
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Tex_77 Hopefully they are able to find a work around. There are a couple casings and such that I seem to have to reference what I have ordered to remember what ones I use, lol.
If not, I’ll figure it out. It’s not a huge deal, but would be nice to have.
Midwest_kc Can always check your receipts!
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The new website looks terrific!
I also have the problem with login. While it hardly would be the end of the world if I had to create a new account, I do like having my order history handy on the site. Not huge deal (or even a medium-sized deal).
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The new website looks terrific!
I also have the problem with login. While it hardly would be the end of the world if I had to create a new account, I do like having my order history handy on the site. Not huge deal (or even a medium-sized deal).
TexLaw - I had to create a new acct. The history might be updated in the future.
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The new website looks terrific!
I also have the problem with login. While it hardly would be the end of the world if I had to create a new account, I do like having my order history handy on the site. Not huge deal (or even a medium-sized deal).
TexLaw and lkrfletcher I went to create a new account but it said the email was already used. I just had to update my password. I did that and confirmed through an email that was sent. I think I was able to do it this way because I had just placed an order a few weeks ago. All in all I think it was a pretty good switchover.
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I was having trouble until I realized it was under a different e mail acc.
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I on the other hand, have had no issues at all.
Now keep in mind I’m not on every day but I’ve had no interruption here. -
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processhead yup, they are aware of the issue. May have to setup a new account.
Tex_77 said in Website update:
processhead yup, they are aware of the issue. May have to setup a new account.
I tried to log in to the new site. No luck.
Then I tried to reset my password. No luck. No reset link was emailed to me.
Then I tried to create a new account and got a message saying my email is already in use. Whaaaat? -
Tex_77 said in Website update:
processhead yup, they are aware of the issue. May have to setup a new account.
I tried to log in to the new site. No luck.
Then I tried to reset my password. No luck. No reset link was emailed to me.
Then I tried to create a new account and got a message saying my email is already in use. Whaaaat?processhead that happened to me at first. It said the email was already in use. I then put my email in and hit reset password. If it says your email is in use that means they still have your account you just need to change password.
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I dont get anything, punch in my password and says it doesnt match, try to reset and it doesnt send an email. I guess its new account time for me. Its a bummer but oh well, as long as it doesnt affect the meatgistics account its all good
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My problem is it won’t let me reset my old account password and it won’t let me create a new account. I am locked out. Looks like any orders I place will be by phone till they get that figured out.
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My problem is it won’t let me reset my old account password and it won’t let me create a new account. I am locked out. Looks like any orders I place will be by phone till they get that figured out.
processhead bummer, i plan on putting a significant order in beginning of next month. Hope it gets situated by then. I havent tried making a new account yet
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processhead bummer, i plan on putting a significant order in beginning of next month. Hope it gets situated by then. I havent tried making a new account yet
twilliams processhead I had similar issues, got the your account is locked msg, 404 msg, that email doesn’t exist, and so on. I just kept trying every now and then, finally yesterday evening I was allowed to create an account. Don’t know what changed. Initially my account came up, but then the message that my account is locked appeared a few seconds later then the tedium began. Good luck.
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