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  4. URGENT 911
  5. Pk 100 blew up

Pk 100 blew up

Scheduled Pinned Locked Moved URGENT 911
50 Posts 19 Posters 2.9k Views 16 Watching
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  • JonathonJ Jonathon

    Phantom Just so this doesn’t get lost, if you did purchase from us please contact customer service at 800-835-2832 as soon as you are able to. You could also email them at cs@waltonsinc.com

    P Offline
    P Offline
    Phantom
    Yearling
    wrote on last edited by
    #18

    Jonathon I did not get it from waltons from a local butcher supply house who sold me the smoker

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    • S Offline
      S Offline
      steve4102
      Yearling
      wrote on last edited by
      #19

      What does the manufacturer, Pro-Smoker, say about Dry vs Damp saw dust?

      twilliamsT 1 Reply Last reply
      0
      • S steve4102

        What does the manufacturer, Pro-Smoker, say about Dry vs Damp saw dust?

        twilliamsT Offline
        twilliamsT Offline
        twilliams
        Power User PK100 Regular Contributors Team Grey
        wrote on last edited by twilliams
        #20

        steve4102 damp, says it right in the instructions and recipe books

        1 Reply Last reply
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        • S Offline
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          steve4102
          Yearling
          wrote on last edited by
          #21

          Does it say anything out the Dangers of using dry, or just about flavor

          1 Reply Last reply
          0
          • JonathonJ Offline
            JonathonJ Offline
            Jonathon
            Team Blue Admin Walton's Employee Power User
            wrote on last edited by
            #22

            Phantom Okay, they still should take care of you, they might want you to go directly to PK though. If you get any update from PK on what caused this please update this thread, we have a decent amount of users with the PK100 and I feel like this is something they should all know about. Tagging that group in this post at least will alert them to it but honestly, I am assuming everyone has looked at this. It would be hard to scroll past the title of this post if you own one!

            Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself

            1 Reply Last reply
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            • P Offline
              P Offline
              Pro Smoker Service
              wrote on last edited by
              #23

              Contact Pro Smoker direct at: info@pro-smoker.com
              While pressure can build up in the unit when using pellets or chips, it’s very uncommon for this to occur using sawdust (dry or wet). Additional information is needed as there are zero instances of this happening with sawdust.

              P 1 Reply Last reply
              4
              • P Pro Smoker Service

                Contact Pro Smoker direct at: info@pro-smoker.com
                While pressure can build up in the unit when using pellets or chips, it’s very uncommon for this to occur using sawdust (dry or wet). Additional information is needed as there are zero instances of this happening with sawdust.

                P Offline
                P Offline
                Phantom
                Yearling
                wrote on last edited by
                #24

                Pro Smoker Service Sent them a email, we’ll see what they say.

                1 Reply Last reply
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                • skibumbenS Offline
                  skibumbenS Offline
                  skibumben
                  PK100 Masterbuilt Big Green Egg
                  wrote on last edited by
                  #25

                  I wonder if what you experienced is similar to a dust explosion https://www.osha.gov/OshDoc/data_General_Facts/OSHAcombustibledust.html

                  Perhaps with dry dust and bottom vent closed it created the environment for this. I’m no engineer or safety expert but the hazard you experienced sounds similar.

                  I ain’t scared.

                  1 Reply Last reply
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                  • S Offline
                    S Offline
                    steve4102
                    Yearling
                    wrote on last edited by
                    #26

                    I too sent them an email.
                    No reply.
                    Very disappointing

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                    • JonathonJ Offline
                      JonathonJ Offline
                      Jonathon
                      Team Blue Admin Walton's Employee Power User
                      wrote on last edited by
                      #27

                      steve4102 You sent them an email to the info@pro-smoker.com address above and they didn’t respond to that? You could tag the group again if you want them to see it here, they seem to have created an account for this topic.

                      Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself

                      S 1 Reply Last reply
                      0
                      • JonathonJ Jonathon

                        steve4102 You sent them an email to the info@pro-smoker.com address above and they didn’t respond to that? You could tag the group again if you want them to see it here, they seem to have created an account for this topic.

                        S Offline
                        S Offline
                        steve4102
                        Yearling
                        wrote on last edited by
                        #28

                        Jonathon said in Pk 100 blew up:

                        steve4102 You sent them an email to the info@pro-smoker.com address above and they didn’t respond to that? You could tag the group again if you want them to see it here, they seem to have created an account for this topic.

                        Yes, and no they did not respond.

                        Got a link to this “account” they created?

                        1 Reply Last reply
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                        • P Offline
                          P Offline
                          Pro Smoker Service
                          wrote on last edited by
                          #29

                          Steve, we have been replying via email to what we believe has been you since the 23rd and have had no reply. Can you call us direct at 800-328-8313 and ask for Earl or Jeff

                          Tex_77T 1 Reply Last reply
                          2
                          • P Pro Smoker Service

                            Steve, we have been replying via email to what we believe has been you since the 23rd and have had no reply. Can you call us direct at 800-328-8313 and ask for Earl or Jeff

                            Tex_77T Offline
                            Tex_77T Offline
                            Tex_77
                            Team Blue Power User Traeger Primo Grills PK Grills Canning Sous Vide Community Moderator
                            wrote on last edited by
                            #30

                            Pro Smoker Service said in Pk 100 blew up:

                            Steve, we have been replying via email to what we believe has been you since the 23rd and have had no reply. Can you call us direct at 800-328-8313 and ask for Earl or Jeff

                            steve4102 see the quoted post.

                            Isaiah 5:22 Woe to those who are heroes at drinking wine and champions at mixing drinks

                            Dwight WilliamsD 1 Reply Last reply
                            0
                            • S Offline
                              S Offline
                              steve4102
                              Yearling
                              wrote on last edited by
                              #31

                              You have not been replying to my email account.

                              1 Reply Last reply
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                              • Dwight WilliamsD Offline
                                Dwight WilliamsD Offline
                                Dwight Williams
                                wrote on last edited by
                                #32

                                Been busy. Too many doctors appointments. Sorry. Heart catheterization Thursday as well.

                                1 Reply Last reply
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                                • Tex_77T Tex_77

                                  Pro Smoker Service said in Pk 100 blew up:

                                  Steve, we have been replying via email to what we believe has been you since the 23rd and have had no reply. Can you call us direct at 800-328-8313 and ask for Earl or Jeff

                                  steve4102 see the quoted post.

                                  Dwight WilliamsD Offline
                                  Dwight WilliamsD Offline
                                  Dwight Williams
                                  wrote on last edited by
                                  #33

                                  Tex_77 not me?? I didn’t send email.

                                  1 Reply Last reply
                                  0
                                  • Dwight WilliamsD Offline
                                    Dwight WilliamsD Offline
                                    Dwight Williams
                                    wrote on last edited by
                                    #34

                                    I think it must have been Steve 4102

                                    1 Reply Last reply
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                                    • S Offline
                                      S Offline
                                      steve4102
                                      Yearling
                                      wrote on last edited by
                                      #35

                                      I got this last night.

                                      It is the first Email correspondence I received on the subject.

                                      Steve,
                                      I apologize for the delayed reply as I’ve been working with the customer you referenced below from Walton’s website and his name is also Steve….in my mind, I had blended you both together. While we’ve got the other Steve taken care of I again apologize as I realize your inquiry has been idle.

                                      We have not ever heard of this happening and we’ve had the PK in existence for almost 40 years with literally thousands of them in the field. There have been 3 instances where the smoker sides buckled when pellets were used…twice by consumers and once by our testing, but never before with sawdust. Pellets or wood chunks can absorb a great amount of heat and if ember is not created, you can get pressure to build up and once the temp gets high enough, along with the wrong mix of air flow, you get that massive ignition/combustion and pressure release. That’s why we over-mention the use of only sawdust for smoke within the first 4 pages of the manual.

                                      We are having that unit brought back to our facility but there will be limited testing we can do on it. The customer is adamant that he only had sawdust in the smoke pan, so we can only assume that he got very high heat on the element without an ember starting and once temps got to that high enough point, airflow caused that ignition and release of pressure. But he also mentioned that this occurred in under 2 minutes and it would be very difficult to get that type of pressure to build up that quickly. We may never fully know the root cause of this. For my personal use, I do “slightly” moisten the sawdust when I’m smoking. It gives me just a slight amount of humidity in the chamber which is great for smoke distribution to the product when smoking. That being said, there are plenty out there who do not moisten the sawdust.

                                      I also use my index finger and create a dimple in the center of the sawdust….the center of the pan is the hottest in smoke setting (625 low watt setting) and that allows oxygen to the wood…wood to the heat…to give me quickest/most thorough smoke. I hope that made sense, but if you have any questions, do not hesitate to reach out to me directly. I’d be happy to help where I can.

                                      Thanks for reaching out to us and I hope your move forward with your Pro Smoker plan……you will absolutely love it.

                                      Jeff Warren
                                      Account Executive
                                      Pro Smoker ‘N Roaster / Vortron
                                      Phone: (920)-387-5255 Ext. 147
                                      Cell: (262)388-3839

                                      1 Reply Last reply
                                      0
                                      • B Offline
                                        B Offline
                                        ButcherBrown
                                        PK100
                                        wrote on last edited by
                                        #36

                                        I wonder if these type of cookers would benefit from a pressure relief valve or if it is not common enough to worry about.

                                        twilliamsT TexLawT 2 Replies Last reply
                                        0
                                        • B ButcherBrown

                                          I wonder if these type of cookers would benefit from a pressure relief valve or if it is not common enough to worry about.

                                          twilliamsT Offline
                                          twilliamsT Offline
                                          twilliams
                                          Power User PK100 Regular Contributors Team Grey
                                          wrote on last edited by
                                          #37

                                          ButcherBrown typically you dont have that much “pressure” in these units as they are double ventilated. One intake at the bottom door and an exhaust out the top. That neutralises the cabin pressure. What it looks like to me, going back to my firefighter days is what they call a back draft. All the burning hot gases depleted the oxygen, then the oxygen was reintroduced which causes the volatile environment and the excessive gases to reignite which causes your pressure build up in sealed or contained environments

                                          1 Reply Last reply
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