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No Email

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  • ChefC Offline
    ChefC Offline
    Chef
    Canning Dry Cured Sausage Primo Grills Team Blue Sous Vide Power User Cast Iron
    wrote on last edited by Chef
    #11

    Okay, nearly two weeks. No email from Meatgistics. Austin Jonathon Is there anything you can do to help correct this.

    1 Reply Last reply
    0
    • AustinA Offline
      AustinA Offline
      Austin
      Team Orange Walton's Employee Admin
      wrote on last edited by
      #12

      Chef Looks like it is getting blocked. I can see a soft-bounce result in our email logs.
      I submitted a request to the email provider to unblock the IP for Meatgistics and sent them the required information there. We’ll see if they respond quickly. If not, I can go in and try a couple other things, maybe.

      –Austin Walton
      VP of Operations at Walton’s & Meatgistics Host

      Shop waltons.com for Everything but the Meat!
      Subscribe to WaltonsTV on YouTube (https://wltns.link/waltonstv)

      C ChefC 2 Replies Last reply
      5
      • AustinA Austin

        Chef Looks like it is getting blocked. I can see a soft-bounce result in our email logs.
        I submitted a request to the email provider to unblock the IP for Meatgistics and sent them the required information there. We’ll see if they respond quickly. If not, I can go in and try a couple other things, maybe.

        C Offline
        C Offline
        calldoctoday
        Team Blue Power User Regular Contributors
        wrote on last edited by calldoctoday
        #13

        Austin Now that is what I call service! Let’s see what we get from the provider…

        1 Reply Last reply
        1
        • AustinA Austin

          Chef Looks like it is getting blocked. I can see a soft-bounce result in our email logs.
          I submitted a request to the email provider to unblock the IP for Meatgistics and sent them the required information there. We’ll see if they respond quickly. If not, I can go in and try a couple other things, maybe.

          ChefC Offline
          ChefC Offline
          Chef
          Canning Dry Cured Sausage Primo Grills Team Blue Sous Vide Power User Cast Iron
          wrote on last edited by
          #14

          Austin All seems good now Thank You

          B 1 Reply Last reply
          1
          • ChefC Chef

            Austin All seems good now Thank You

            B Offline
            B Offline
            bocephus
            Team Orange Power User Canning Masterbuilt Veteran
            wrote on last edited by
            #15

            Chef Glad everything is straightened out, way to go Austin and team orange.

            1 Reply Last reply
            2
            • AustinA Offline
              AustinA Offline
              Austin
              Team Orange Walton's Employee Admin
              wrote on last edited by
              #16

              Chef I swear I responded again, but I guess not… I heard back pretty quickly from the provider and they were extremely friendly and helpful and they reset the block on our IP. It got routed through a place that claims to filter 12% of all email… We recently changed IP addresses and started sending email from meatgisitcs.com instead of from waltons.com. We pay for a dedicated IP so we don’t rely on someone else’s reputation, but sometimes that means when you start, you start with the IP rep from whoever had the IP before. So, just a hiccup there, and with our IP rep reset, we should be good going forward. I’ll keep an eye out for anyone or anything else responding bad to the IP change, and deal with anything that arises.

              –Austin Walton
              VP of Operations at Walton’s & Meatgistics Host

              Shop waltons.com for Everything but the Meat!
              Subscribe to WaltonsTV on YouTube (https://wltns.link/waltonstv)

              C 1 Reply Last reply
              1
              • B Offline
                B Offline
                bocephus
                Team Orange Power User Canning Masterbuilt Veteran
                wrote on last edited by
                #17

                Looks like Austin fixed the thumbs up and down to try to appease both sides, sorry team gray.

                1 Reply Last reply
                0
                • AustinA Austin

                  Chef I swear I responded again, but I guess not… I heard back pretty quickly from the provider and they were extremely friendly and helpful and they reset the block on our IP. It got routed through a place that claims to filter 12% of all email… We recently changed IP addresses and started sending email from meatgisitcs.com instead of from waltons.com. We pay for a dedicated IP so we don’t rely on someone else’s reputation, but sometimes that means when you start, you start with the IP rep from whoever had the IP before. So, just a hiccup there, and with our IP rep reset, we should be good going forward. I’ll keep an eye out for anyone or anything else responding bad to the IP change, and deal with anything that arises.

                  C Offline
                  C Offline
                  calldoctoday
                  Team Blue Power User Regular Contributors
                  wrote on last edited by
                  #18

                  Austin Who is that provider? I need to change. That is amazing.

                  1 Reply Last reply
                  0
                  • AustinA Offline
                    AustinA Offline
                    Austin
                    Team Orange Walton's Employee Admin
                    wrote on last edited by
                    #19

                    https://www.cloudmark.com/en
                    They are somebody you don’t just use directly. You use someone who uses them. They provide filtering for a number of email providers and ISPs.

                    –Austin Walton
                    VP of Operations at Walton’s & Meatgistics Host

                    Shop waltons.com for Everything but the Meat!
                    Subscribe to WaltonsTV on YouTube (https://wltns.link/waltonstv)

                    C 1 Reply Last reply
                    0
                    • AustinA Austin

                      https://www.cloudmark.com/en
                      They are somebody you don’t just use directly. You use someone who uses them. They provide filtering for a number of email providers and ISPs.

                      C Offline
                      C Offline
                      calldoctoday
                      Team Blue Power User Regular Contributors
                      wrote on last edited by
                      #20

                      Austin Well, you would think that I would have a head start on all that with experience with it back in the late 70’s & 80’s when things were nowhere near close to what they are today, but somehow, I just apparently developed into a dinosaur.

                      1 Reply Last reply
                      0

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