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  5. Cannot check-out on Walton's Website

Cannot check-out on Walton's Website

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  • lkrfletcherL Offline
    lkrfletcherL Offline
    lkrfletcher
    Sous Vide Canning PK100 Team Blue Power User Regular Contributors Veteran
    wrote on last edited by
    #1

    I have been trying to buy some smokehouse cleaner for over an hour. Every time I enter all of my information and hit “Submit order”, my credit card info disappears and I have to start all over again. After a few attempts, I am no longer comfortable putting in my credit card again. Something seems very strange. I just wanted Jonathon and Austin to know what is happening on their web-site.

    Life is a Garden - Dig it.

    PapaSopP Mark MossM 3 Replies Last reply
    1
    • lkrfletcherL lkrfletcher

      I have been trying to buy some smokehouse cleaner for over an hour. Every time I enter all of my information and hit “Submit order”, my credit card info disappears and I have to start all over again. After a few attempts, I am no longer comfortable putting in my credit card again. Something seems very strange. I just wanted Jonathon and Austin to know what is happening on their web-site.

      PapaSopP Offline
      PapaSopP Offline
      PapaSop
      Team Orange Power User Veteran
      wrote on last edited by
      #2

      lkrfletcher
      Odd. Colorado gremlins?
      Austin Jonathon
      Tagging those two on this. I’m sure you’ll get some input. 🤔🤔🤔

      lkrfletcherL 1 Reply Last reply
      1
      • PapaSopP PapaSop

        lkrfletcher
        Odd. Colorado gremlins?
        Austin Jonathon
        Tagging those two on this. I’m sure you’ll get some input. 🤔🤔🤔

        lkrfletcherL Offline
        lkrfletcherL Offline
        lkrfletcher
        Sous Vide Canning PK100 Team Blue Power User Regular Contributors Veteran
        wrote on last edited by
        #3

        PapaSop yeah pop, weird. I just did an order ten days ago, all was fine.

        Life is a Garden - Dig it.

        PapaSopP 1 Reply Last reply
        1
        • lkrfletcherL lkrfletcher

          PapaSop yeah pop, weird. I just did an order ten days ago, all was fine.

          PapaSopP Offline
          PapaSopP Offline
          PapaSop
          Team Orange Power User Veteran
          wrote on last edited by
          #4

          lkrfletcher
          Just thinking. I haven’t ordered since the change over. I’ll be curious to see what happens. Making a list for this fall. Will be putting in sometime this week. I did have to recreate a login. Added all my info. Will see what happens. 👍

          1 Reply Last reply
          0
          • HerbcoFoodH Offline
            HerbcoFoodH Offline
            HerbcoFood
            Regular Contributors Team Orange Sous Vide
            wrote on last edited by
            #5

            I just ordered an item and it went through.

            1 Reply Last reply
            0
            • JonathonJ Offline
              JonathonJ Offline
              Jonathon
              Team Blue Admin Walton's Employee Power User
              wrote on last edited by
              #6

              lkrfletcher I’m not sure what was going on. Sorry, Austin and i were in our weekly meeting during this
              We did check and it is still putting orders through. Is it possible that you changed the address after entering? It will reset cc information if the address is changed… We have a ticket open to.fix that issue

              Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself

              1 Reply Last reply
              0
              • JonathonJ Offline
                JonathonJ Offline
                Jonathon
                Team Blue Admin Walton's Employee Power User
                wrote on last edited by
                #7

                If you have some time tomorrow morning please give me a call and I can go through it and enter the cc from my end if you’d rather? I think k you have my cell?

                Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself

                lkrfletcherL 1 Reply Last reply
                0
                • JonathonJ Jonathon

                  If you have some time tomorrow morning please give me a call and I can go through it and enter the cc from my end if you’d rather? I think k you have my cell?

                  lkrfletcherL Offline
                  lkrfletcherL Offline
                  lkrfletcher
                  Sous Vide Canning PK100 Team Blue Power User Regular Contributors Veteran
                  wrote on last edited by
                  #8

                  Jonathon - I tried it again this morning and it worked, but was extremely slow after hitting submit - Maybe 3-4 minutes, but then the completed page showed up.

                  Life is a Garden - Dig it.

                  1 Reply Last reply
                  0
                  • Dr_PainD Offline
                    Dr_PainD Offline
                    Dr_Pain
                    Sous Vide Dry Cured Sausage Traeger Team Blue
                    wrote on last edited by
                    #9

                    It is so nice that employees are amongst our community and so willing to personally lend a hand. I guess Walton subscribe to the Walt Disney moto of “there is no such thing as this is not my job”

                    1 Reply Last reply
                    2
                    • lkrfletcherL lkrfletcher

                      I have been trying to buy some smokehouse cleaner for over an hour. Every time I enter all of my information and hit “Submit order”, my credit card info disappears and I have to start all over again. After a few attempts, I am no longer comfortable putting in my credit card again. Something seems very strange. I just wanted Jonathon and Austin to know what is happening on their web-site.

                      Mark MossM Offline
                      Mark MossM Offline
                      Mark Moss
                      Yearling
                      wrote on last edited by
                      #10

                      lkrfletcher I’ve heard the same thing happened to me several times seriously thinking about going somewhere else to get my supplies

                      lkrfletcherL 1 Reply Last reply
                      -1
                      • lkrfletcherL lkrfletcher

                        I have been trying to buy some smokehouse cleaner for over an hour. Every time I enter all of my information and hit “Submit order”, my credit card info disappears and I have to start all over again. After a few attempts, I am no longer comfortable putting in my credit card again. Something seems very strange. I just wanted Jonathon and Austin to know what is happening on their web-site.

                        Mark MossM Offline
                        Mark MossM Offline
                        Mark Moss
                        Yearling
                        wrote on last edited by
                        #11

                        lkrfletcher

                        1 Reply Last reply
                        0
                        • Mark MossM Mark Moss

                          lkrfletcher I’ve heard the same thing happened to me several times seriously thinking about going somewhere else to get my supplies

                          lkrfletcherL Offline
                          lkrfletcherL Offline
                          lkrfletcher
                          Sous Vide Canning PK100 Team Blue Power User Regular Contributors Veteran
                          wrote on last edited by
                          #12

                          Mark Moss - It was just a glitch, Walton’s is awesome and I will go no where else.

                          Life is a Garden - Dig it.

                          1 Reply Last reply
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                          • Home
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