shipping with the brown truck
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I’ve never had an issue with any of my shipments from Walton’s. I’m guessing somewhere in the process after leaving Walton’s it got screwed up. I had some packages delivered UPS the other day when it was raining, and rather than putting it under the covered part of my porch they just left it at the bottom of the 2 steps out in the rain.
Tex_77 to be clear, I don’t blame Waltons at all. I feel bad tho when I have call them because someone else has screwed up. The brown truck driver said most damage is done in their sorting warehouse.
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Wait for Joe Hell to chime in here! Joe, feel free to share that pic you sent me! And thank you for making it clear kyle that you are frustrated withUPS and not Walton’s we do our best but once something leaves here it is out of our hands. We can pack it a little extra but if it gets kicked around there is not much that some extra cushions will do. Just wait for Joes pic!
and one more thing Kyle, and I hate to say this, but we find that UPS issues in an area TEND to repeat themselves!
Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself
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Wait for Joe Hell to chime in here! Joe, feel free to share that pic you sent me! And thank you for making it clear kyle that you are frustrated withUPS and not Walton’s we do our best but once something leaves here it is out of our hands. We can pack it a little extra but if it gets kicked around there is not much that some extra cushions will do. Just wait for Joes pic!
and one more thing Kyle, and I hate to say this, but we find that UPS issues in an area TEND to repeat themselves!
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Chef Yup! It seems to be an issue with specific employees or facilities!
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Wait for Joe Hell to chime in here! Joe, feel free to share that pic you sent me! And thank you for making it clear kyle that you are frustrated withUPS and not Walton’s we do our best but once something leaves here it is out of our hands. We can pack it a little extra but if it gets kicked around there is not much that some extra cushions will do. Just wait for Joes pic!
and one more thing Kyle, and I hate to say this, but we find that UPS issues in an area TEND to repeat themselves!
Jonathon I wonder if PapaSop has issues. He lives a couple hours south of me in the great state of Wisconsin. I am very thankful for the help your costumer service gives. And the help you gave me with the grinder was above and beyond what most companies would do. I’m a Waltons customer for life.
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I guess I’m lucky im close and my products aren’t handled as much as many peoples are.
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Wait for Joe Hell to chime in here! Joe, feel free to share that pic you sent me! And thank you for making it clear kyle that you are frustrated withUPS and not Walton’s we do our best but once something leaves here it is out of our hands. We can pack it a little extra but if it gets kicked around there is not much that some extra cushions will do. Just wait for Joes pic!
and one more thing Kyle, and I hate to say this, but we find that UPS issues in an area TEND to repeat themselves!
Jonathon Lol…I’m pretty sure UPS hates me! Nearly every order lately arrives beat the hell up. With exception of a vac bag order that didn’t arrive because UPS lost the contents we have had very little loss and nothing that called for outright replacement. Are boxes supposed to be round? USPS has also had it out for me lately and completely destroyed a couple packages from Chef
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Joe Hell do you think maybe Team Orange has something to do with it?
Isaiah 5:22 Woe to those who are heroes at drinking wine and champions at mixing drinks
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Look about the same as pkg I got.I also do not blame waltons at all.In fact if it wasn’t packed so well the contents would not have survived
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We have lots of the same problems with them but seem to be good with the fedx
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tarp FedEx I hear more about but we don’t generally ship them. It does often seem to be fed ex though when people post their door bell camera videos though!
Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself
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Jonathon I wonder if PapaSop has issues. He lives a couple hours south of me in the great state of Wisconsin. I am very thankful for the help your costumer service gives. And the help you gave me with the grinder was above and beyond what most companies would do. I’m a Waltons customer for life.
kyle
Never had an issue, not even a wrinkle… Oh boy, now I jinxed it. -
tarp FedEx I hear more about but we don’t generally ship them. It does often seem to be fed ex though when people post their door bell camera videos though!
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Jonathon The only issue I have with FedEx is that the package is always delayed by 1-3 days from the scheduled delivery even though the tracking will indicate otherwise.
Joe Hell that’s because they delay it outside of Salt Lake City to change trailers and loose the tags. At first I thought the Long Haul driver had a girl friend there.
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Joe Hell that’s because they delay it outside of Salt Lake City to change trailers and loose the tags. At first I thought the Long Haul driver had a girl friend there.
johnsbrewhouse When I track my FedEx shipments I’m surprised by the high number of locations that it passes through to towns of a few hundred people and other that barely dot the map. The other carriers are shipping hundreds of miles away from these locations at times so I understand the angle. My packages initially arrive within 4 hours from my location then will be held at a smaller facility 45 minute down the road before transferring to another 2 hours from there before making the 75 minute journey to its destination. It’s generally a 2-3 day delay. UPS on the other hand accepts my packages and will show few updates until they attempt a delivery on a day I can’t receive it several days in advance. Lol
Better Living Through BBQ!
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johnsbrewhouse When I track my FedEx shipments I’m surprised by the high number of locations that it passes through to towns of a few hundred people and other that barely dot the map. The other carriers are shipping hundreds of miles away from these locations at times so I understand the angle. My packages initially arrive within 4 hours from my location then will be held at a smaller facility 45 minute down the road before transferring to another 2 hours from there before making the 75 minute journey to its destination. It’s generally a 2-3 day delay. UPS on the other hand accepts my packages and will show few updates until they attempt a delivery on a day I can’t receive it several days in advance. Lol
Joe Hell I have a package that is sitting in St. Paul, MN right now, been there for 36 hours without moving. Suppose to get it on Monday. I don’t think it will make it. I’ll just ding the merchant for the costs, they can deal with FedEx for the late delivery. The more the merchants complain, the more compliant these delivery companies become or they loose the business.
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tarp FedEx I hear more about but we don’t generally ship them. It does often seem to be fed ex though when people post their door bell camera videos though!
Jonathon A few observations.
- I keep most of my boxes so I can go back and look at damages. I get about 6 to 10 packages a week from all over the country. Oddly, the only two damaged boxes were both from Waltons. One had more tape than box at delivery. To keep them honest, have you tried to ship packages of different sizes and weights to employees in the area as a check point to see if damages are being made at the point of origin.
- About a bit more than 50% of the other vendors are shipping in double walled boxes. Wouldn’t guess that stopping a few damaged goods would would be less than boxes with higher burst strengths. Amazon seems to be shipping items to me in doubled boxed for added protection, then again, I live about 10 miles from their distribution center. I just hate waste, and hope this may be of some help to both Walton’s and their customers.
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Chef Yeah we have looked and do some shipping in double-walled boxes but from a cost perspective I believe it has been found to be too expensive, though please don’t hold me to that I am fairly far removed from that side of the business now.
I have shipped things to myself from here back to here by mistake by putting the wrong ship via in an order. We have never tried doing it for testing but it might be an interesting idea!
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