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Recent order

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  • M mikemikemike

    twilliams

    Sorry to hear your order got lost. I recently placed an order (i think it was a friday) and had it the following Tues. Not bad for how cheap the shipping was for a 15lb order.

    twilliamsT Offline
    twilliamsT Offline
    twilliams
    Power User PK100 Regular Contributors Team Grey
    wrote on last edited by
    #21

    mikemikemike yes Waltons does a phenomenal job at shipping. Not only with timeliness but also packing. This was a UPS issue not Waltons. Typically i order on sundays and it is on the road monday with it being at my house on Wednesday. This particular order Austin and Jonathon revealed that they put the new Gyro brat seasoning on the market so i just had to be the first to order it, which i may have been the first to order but maybe not the first to receive it due to UPS. It is all being taken care of since we are working with such a fantastic company. Thanks again to Waltons and employees for being so pure and genuine on your customer service and products.

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    • AustinA Austin

      twilliams We are sending out a free replacement today. Our CSR team had no luck getting any additional info.
      We’ll get things shipped out and then we will try to get a lost package claim filed with UPS and we’ll deal with whether they will accept it or not.
      If you do end up getting the first package, let us know though.

      ChefC Offline
      ChefC Offline
      Chef
      Canning Dry Cured Sausage Primo Grills Team Blue Sous Vide Power User Cast Iron
      wrote on last edited by
      #22

      Austin This is just why I support Waltons as I do. Although I have never had a problem, just knowing your commitment to customer service means a lot. Once again, thank you for the integrity that you have led your company. Can’t say that about many companies these days. Now, even with this, I still am team blue…LOL

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      • JonathonJ Offline
        JonathonJ Offline
        Jonathon
        Team Blue Admin Walton's Employee Power User
        wrote on last edited by
        #23

        twilliams I would have included some homemade snack sticks if I had gotten to this first #jonisbetter Just kidding, glad Austin could get this done for you!

        Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself

        ChefC 1 Reply Last reply
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        • JonathonJ Jonathon

          twilliams I would have included some homemade snack sticks if I had gotten to this first #jonisbetter Just kidding, glad Austin could get this done for you!

          ChefC Offline
          ChefC Offline
          Chef
          Canning Dry Cured Sausage Primo Grills Team Blue Sous Vide Power User Cast Iron
          wrote on last edited by
          #24

          Jonathon Hey, if you can have a #jonisbetter (which I agree with) then can I have a #Chefrules ?

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          • JonathonJ Offline
            JonathonJ Offline
            Jonathon
            Team Blue Admin Walton's Employee Power User
            wrote on last edited by
            #25

            Chef Sure can, you just created it!

            Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself

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