Waltons Shipping Policy

[akdave]

I have a $130.00 order of products that I need now sitting in my Waltons store cart that they will only ship ups ground which means Barge for Alaska residents 2-3 weeks and a cost of $70.00 when a USPS flat rate priority mail shipping would be much cheaper and faster. They will loose my business and most of the rest of remote customers by not making avialable USPS shipping. I will have to spend the next 2-3 hours finding the products I need from other retailers on the internet that have USPS shipping.

Please Help

[iowa arborist]

akdave Have you tried calling them directly to see if they can help or just online?

[akdave]

Sent them a text and got an official e-mail reply from customer service saying that maybe in the future they would have USPS and I asked them to run this by Jonathon and Austin as if feel that they are loosing customers.

[Austin]

akdave
I can get something figured out here. We just changed shipping software recently and can ship USPS now, but we have not turned it live for anything.
I’ll get it taken care of and update the website so you can place an order. I would give you a quote, but I don’t seem to find a cart for you at waltonsinc.com, but I may not be looking at the right user either. If you want, send me your email address you are logged in as on waltonsinc.com and I’ll make sure it is good to go.

[Austin]

akdave If you send me your email, you can do it through a chat, so you don’t post it publicly. Or you can just email me here: austin - at - waltonsinc.com

[bocephus]

Austin This is why I am liking Walton’s more and more each day! Great problem solvers.

[Austin]

akdave and I had a good offline conversation about this. We are in the process of adding USPS to our available shipping options. While it is not complete, his feedback was great, and we are working on getting this moved along further. Our original plan was to add extra USPS options earlier this fall, but decided not to as we didn’t want to make a big change in our “busy season”. As we are getting into the first of the year and things will start slowing down, we will make more progress here, and hopefully in a month or so we will have a full implementation. We will get the order for akdave out, and he is going to be one of our guinea pigs on running a few USPS things through. Thanks akdave ! We are glad you spoke up and gave us some feedback, and we hope that it will be a much better and easier process for shipping for you and our other Alaska customers soon!

If anyone else has other feedback about Meatgistics or Walton’s, please, always feel free to share it. Everything doesn’t always have a quick and easy fix, but we do always appreciate hearing from our customers and we will always try to find ways to make the entire process for everyone easier!

[PapaSop]

Austin akdave
Getting it done! Awesome!

[akdave]

Thanks to Austin, Jonathon and all the staff a Waltons, I just placed the first order shipped to Alaska USPS and shure that there will be many more to come in the future.

Dave

[Jonathon]

akdave Glad that it worked out and if I am ever up in Alaska (I finally got my wife interested) I will look you up!

[akdave]

Jonathon If you are really going to come up get ahold of me prior to planning your trip and I will give you some ideas on a trip of a lifetime

[craigrice]

Jonathon the wife and I had some friends who lived in phoenix for 20 years and his work offered him moving expenses and more on his retirement if he would move so at the beginning of winter they moved to Alaska and they stayed till he retired they loved it up there

[akdave]

Surprised he came back, Military brought me here 36 years ago and no plans on leaving

[macsinsac]

akdave I’ve got a friend in Anchorage who did the same thing after retirement from the Army. He catches a military hop to Travis a couple times a year to come down to Nor Cal & visit friends & family.

[MAD KK]

Hey - How do I get Waltons to ship USPS to AK? I just called the other day and it was $65 for 3 packages of seasoning and casing. I mentioned to lady it would be great if they could ship USPS to AK. I ordered it and had to use a freight forwarding company so it will take much longer and a little more money (but not $65) to get here. Thanks

[bocephus]

MAD KK I thought Austin set up USPS to Alaska about a year ago, reference AKDave. You might want to tie out with Austin and see if it is still available.

[jfyoung45]

Will this apply to Canada as well? Same issue as Alaskans.

[Tex_77]

jfyoung45 Austin Jonathon can you guys chime in on Canadian shipping

[Austin]

jfyoung45 we will have some better options in 2-3 weeks. Changes to the website are coming.

[processhead]

Not exactly related to the OP’s concern, but sort of.

I do a lot of buying and selling from individuals who may be infrequent sellers and not set up for prepaid shipping labels. For those not familiar with them, you can set up a free account with USPS, Fedex, or UPS and purchase prepaid shipping labels on line.

For the convenience of sellers, and to get the best shipping rate for me, I will often offer to email the seller a prepaid shipping label that he can print out and slap on the box with my purchase. The seller can then just drop off at the post office or Fedex store without waiting in line. This gives me a choice on shipping and usually a better price than the seller can get. It gives the seller the convenience of not having to figure out shipping rates and logistics. Win-Win.