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  5. 12" Slicer or paper weight?

12" Slicer or paper weight?

Scheduled Pinned Locked Moved Equipment
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  • JonathonJ Offline
    JonathonJ Offline
    Jonathon
    Team Blue Admin Walton's Employee Power User
    wrote on last edited by
    #3

    Neil Oltmer Hi Neil, I am going to reach out to off-line from this. We will of course stand behind our products, offering a 1 year warranty normally is enough to weed out the units that have Gremlins in them but occasionally not.

    Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself

    B cdavisC Neil OltmerN 3 Replies Last reply
    2
    • JonathonJ Jonathon

      Neil Oltmer Hi Neil, I am going to reach out to off-line from this. We will of course stand behind our products, offering a 1 year warranty normally is enough to weed out the units that have Gremlins in them but occasionally not.

      B Offline
      B Offline
      bocephus
      Team Orange Power User Canning Masterbuilt Veteran
      wrote on last edited by
      #4

      Jonathon I thought you would get involved when I read what was happening, another reason to love this company, all the personal interaction and trying to make things right for the customers. Thanks.

      1 Reply Last reply
      1
      • Ridley AcresR Offline
        Ridley AcresR Offline
        Ridley Acres
        Regular Contributors
        wrote on last edited by
        #5

        Definitely the most engaged customer support I’ve ever seen from a company. Keep up the good work guys!

        1 Reply Last reply
        2
        • JonathonJ Jonathon

          Neil Oltmer Hi Neil, I am going to reach out to off-line from this. We will of course stand behind our products, offering a 1 year warranty normally is enough to weed out the units that have Gremlins in them but occasionally not.

          cdavisC Offline
          cdavisC Offline
          cdavis
          Team Blue Big Green Egg Masterbuilt Canning Kamado Joes Regular Contributors Power User
          wrote on last edited by
          #6

          Jonathon this is the reason I buy from yall and why you have so many happy and repeat customers. Thank you Waltons. 😊

          1 Reply Last reply
          0
          • samspadeS Offline
            samspadeS Offline
            samspade
            Team Orange Masterbuilt Sous Vide Team Blue Power User
            wrote on last edited by
            #7

            You guys are the best at servicing your customers. This is why I refer anyone looking for equipment or knowledge to waltons or meatgistics.

            B 1 Reply Last reply
            0
            • samspadeS samspade

              You guys are the best at servicing your customers. This is why I refer anyone looking for equipment or knowledge to waltons or meatgistics.

              B Offline
              B Offline
              bocephus
              Team Orange Power User Canning Masterbuilt Veteran
              wrote on last edited by
              #8

              samspade I send everyone to Walton’s from some of the Facebook sights I am into, not sure this is a good thing though, might be hurting my chances at the giveaways.

              Ridley AcresR 1 Reply Last reply
              1
              • B bocephus

                samspade I send everyone to Walton’s from some of the Facebook sights I am into, not sure this is a good thing though, might be hurting my chances at the giveaways.

                Ridley AcresR Offline
                Ridley AcresR Offline
                Ridley Acres
                Regular Contributors
                wrote on last edited by
                #9

                bocephus Yes, the old moral dilemma

                B 1 Reply Last reply
                0
                • Ridley AcresR Ridley Acres

                  bocephus Yes, the old moral dilemma

                  B Offline
                  B Offline
                  bocephus
                  Team Orange Power User Canning Masterbuilt Veteran
                  wrote on last edited by
                  #10

                  Ridley Acres Walton’s is such a good sight I just have to send people to here to help them improve their process.

                  1 Reply Last reply
                  0
                  • JonathonJ Jonathon

                    Neil Oltmer Hi Neil, I am going to reach out to off-line from this. We will of course stand behind our products, offering a 1 year warranty normally is enough to weed out the units that have Gremlins in them but occasionally not.

                    Neil OltmerN Offline
                    Neil OltmerN Offline
                    Neil Oltmer
                    wrote on last edited by
                    #11

                    Jonathon for some reason it keeps kicking my email reply back as undeliverable. Would you like me to bring it by the retail store and ask for you? I really appreciate all the help, Thank you!

                    1 Reply Last reply
                    0
                    • JonathonJ Offline
                      JonathonJ Offline
                      Jonathon
                      Team Blue Admin Walton's Employee Power User
                      wrote on last edited by
                      #12

                      Neil Oltmer Absolutely, sorry, my wife and one other person are also having trouble getting emails to me. I was wondering if I was going to have to get through another way. I should have thought of chat. Why don’t you direct chat me through meatgistics? Actuallty I will do it first in case something else is happening. i recently found that I had something checked in my settings that was “only allow people you follow to chat” so is m sorry if people were sending me chats that weren’t getting through!

                      Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself

                      1 Reply Last reply
                      0

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