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Meatgistics - Walton's - Community
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  5. Can't log in on my phone.

Can't log in on my phone.

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  • GrimpuppyG Offline
    GrimpuppyG Offline
    Grimpuppy
    Team Blue Military Veterans Power User Regular Contributors
    wrote on last edited by
    #8

    I had problems the last couple months on my old phone. Had to re-log in and do captcha if I was away from the site more than about 10 minutes. I got a new phone last week and haven’t had to re-log in yet.

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    • ChefC Offline
      ChefC Offline
      Chef
      Canning Dry Cured Sausage Primo Grills Team Blue Sous Vide Power User Cast Iron
      wrote on last edited by
      #9

      Jonathon I am logging in from my laptop. Nothing different but still required to the captcha thing after a few minutes of non use. I really am HUMAN… I promise.

      1 Reply Last reply
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      • Tex_77T Offline
        Tex_77T Offline
        Tex_77
        Team Blue Power User Traeger Primo Grills PK Grills Canning Sous Vide Community Moderator
        wrote on last edited by Tex_77
        #10

        Happened on my phone. Loaded anti-virus software, scanned phone, found nothing. Opened the app again and it opened with no issues. Well then removed anti-virus and had the same issue. I reinstalled, ran a scan same issue trying to login through the app. Opened in a browser got the screen, then it went away and right to Meatgistics. Still having trouble accessing through the app. Austin

        And now the app is working again…

        Isaiah 5:22 Woe to those who are heroes at drinking wine and champions at mixing drinks

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        1
        • AustinA Offline
          AustinA Offline
          Austin
          Team Orange Walton's Employee Admin
          wrote on last edited by Austin
          #11

          I’ll take a look. I haven’t changed anything on Meatgistics that would affect this. Been seeing some weird errors popup lately though in the logs. I did make changes to our CDN, Cloudflare, to eliminate some further bot traffic and spam accounts. Put in a few extra and much more strict firewall rules. That could give you issues if you get flagged before actually hitting the Meatgistics login. Can anyone tell me if you are getting the captcha before actually loading the site, or are you on the actual login page entering credentials and fighting with the captcha there?

          –Austin Walton
          VP of Operations at Walton’s & Meatgistics Host

          Shop waltons.com for Everything but the Meat!
          Subscribe to WaltonsTV on YouTube (https://wltns.link/waltonstv)

          Tex_77T 1 Reply Last reply
          0
          • AustinA Austin

            I’ll take a look. I haven’t changed anything on Meatgistics that would affect this. Been seeing some weird errors popup lately though in the logs. I did make changes to our CDN, Cloudflare, to eliminate some further bot traffic and spam accounts. Put in a few extra and much more strict firewall rules. That could give you issues if you get flagged before actually hitting the Meatgistics login. Can anyone tell me if you are getting the captcha before actually loading the site, or are you on the actual login page entering credentials and fighting with the captcha there?

            Tex_77T Offline
            Tex_77T Offline
            Tex_77
            Team Blue Power User Traeger Primo Grills PK Grills Canning Sous Vide Community Moderator
            wrote on last edited by
            #12

            Austin never got to a captcha just kept saying scanning browser
            Screenshot_20210621-161148_Meatgistics.jpg

            Isaiah 5:22 Woe to those who are heroes at drinking wine and champions at mixing drinks

            ND MikeN 1 Reply Last reply
            1
            • Tex_77T Tex_77

              Austin never got to a captcha just kept saying scanning browser
              Screenshot_20210621-161148_Meatgistics.jpg

              ND MikeN Offline
              ND MikeN Offline
              ND Mike
              Big Green Egg Team Blue Regular Contributors Cast Iron Power User
              wrote on last edited by
              #13

              Tex_77 and Austin that is exactly what I got on my phone this morning trying to get on. I never log out and it gave me that screen.

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              • AustinA Offline
                AustinA Offline
                Austin
                Team Orange Walton's Employee Admin
                wrote on last edited by
                #14

                Tex_77 ND Mike
                I relaxed the rules a bit. We’ll see if that helps. If any of you get the message again, let me know and I’ll continue to relax the rules until we find a happy medium.

                –Austin Walton
                VP of Operations at Walton’s & Meatgistics Host

                Shop waltons.com for Everything but the Meat!
                Subscribe to WaltonsTV on YouTube (https://wltns.link/waltonstv)

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                0
                • JonathonJ Offline
                  JonathonJ Offline
                  Jonathon
                  Team Blue Admin Walton's Employee Power User
                  wrote on last edited by
                  #15

                  Austin I was seeing it yesterday too through the app but it just let me in one time and I haven’t seen it again.

                  Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself

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                  • AustinA Offline
                    AustinA Offline
                    Austin
                    Team Orange Walton's Employee Admin
                    wrote on last edited by
                    #16

                    ND Mike I tracked this down to the specific rules and cases where it was blocking things. I have changed the settings so it won’t happen again. Thanks for everyone who chimed in to help me nail down this issue! I really appreciate the help and feedback everyone gives!

                    –Austin Walton
                    VP of Operations at Walton’s & Meatgistics Host

                    Shop waltons.com for Everything but the Meat!
                    Subscribe to WaltonsTV on YouTube (https://wltns.link/waltonstv)

                    ND MikeN 1 Reply Last reply
                    1
                    • AustinA Austin

                      ND Mike I tracked this down to the specific rules and cases where it was blocking things. I have changed the settings so it won’t happen again. Thanks for everyone who chimed in to help me nail down this issue! I really appreciate the help and feedback everyone gives!

                      ND MikeN Offline
                      ND MikeN Offline
                      ND Mike
                      Big Green Egg Team Blue Regular Contributors Cast Iron Power User
                      wrote on last edited by
                      #17

                      Austin thanks! I never had a doubt you guys would track it down!

                      1 Reply Last reply
                      1

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