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To search or to post?

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  • processheadP Offline
    processheadP Offline
    processhead
    Regular Contributors Power User
    wrote on last edited by processhead
    #7

    One solution might be a new category with sticky’s or FAQ’s on some of the regular how-to and problem solving topics.

    Paul

    1 Reply Last reply
    0
    • Tex_77T Tex_77

      I’m big fan of suggesting people search first, I don’t know how you would enforce that. I think I saw 3 post on carrot fiber just last week.

      While we are making changes, can we get post that are more than say a week or maybe a month old not showing up in the “Suggested Topics,” seems there is always someone replying to these like the question or topic was just brought up…I’ve seen people recently realizes they replied to a really old post by mistake. Austin

      ChefC Offline
      ChefC Offline
      Chef
      Canning Dry Cured Sausage Primo Grills Team Blue Sous Vide Power User Cast Iron
      wrote on last edited by
      #8

      Tex_77 Jonathon Tex, I agree that it would be great to search first, but I remember, and it wasn’t that long ago, when I first discovered Walton’s and Meatgistics. It was a bit overwhelming, I didn’t have the vocabulary of the community nor any training in sausage making, and in fact, I didn’t know where to begin. I’ve learned so much since that time. I learned what I was doing wrong, what I made too difficult, and what I did right.

      I am very grateful to those who were patience with me and made me feel welcomed. I would rather answer a question dozens of times if it helps a newbie learn this dying art.

      I may be wrong, or I may not live long enough to see it, but I do think it will be the talents and knowledge of this community that just may help people through very difficult times.

      Is it times to have a new group, the mentors, that could somehow help a new member. Jonathon , not sure if that concept would be practical, but I think having one person to guide a new member just may be less confusing.

      1 Reply Last reply
      3
      • JonathonJ Offline
        JonathonJ Offline
        Jonathon
        Team Blue Admin Walton's Employee Power User
        wrote on last edited by
        #9

        Chef Wow that is a big idea. it is a good one but that is a really big idea, would require a lot…Austin and I meet weekly on Tuesday and I am writing this one down!

        processhead We had something like an FAQ post as one point. I will find it and pin it somewhere

        Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself

        processheadP kyleK 2 Replies Last reply
        0
        • JonathonJ Jonathon

          Chef Wow that is a big idea. it is a good one but that is a really big idea, would require a lot…Austin and I meet weekly on Tuesday and I am writing this one down!

          processhead We had something like an FAQ post as one point. I will find it and pin it somewhere

          processheadP Offline
          processheadP Offline
          processhead
          Regular Contributors Power User
          wrote on last edited by
          #10

          Jonathon said in To search or to post?:

          processhead We had something like an FAQ post as one point. I will find it and pin it somewhere…

          I would suggest putting some thought into where and how the FAQ’s are placed on the site. You really want to make it as simple and easy as possible for members to find, if you expect it to be a useful tool.

          Paul

          1 Reply Last reply
          1
          • JonathonJ Jonathon

            Chef Wow that is a big idea. it is a good one but that is a really big idea, would require a lot…Austin and I meet weekly on Tuesday and I am writing this one down!

            processhead We had something like an FAQ post as one point. I will find it and pin it somewhere

            kyleK Offline
            kyleK Offline
            kyle
            Regular Contributors Veteran Canning Team Blue Power User Sous Vide
            wrote on last edited by
            #11

            Jonathon would it be possible when someone types in a new topic, a list of similar topics appear and the user can choose to read one of the suggested topics, or can continue to post the topic they want. Recently I posted a new topic on pulled pork knowing there were other similar threads, but I was looking for something specific with apple juice. The other guys here were a big help with answers that were not in the other similar threads

            hey vegetarians, my food poops on your food!

            1 Reply Last reply
            0
            • JonathonJ Offline
              JonathonJ Offline
              Jonathon
              Team Blue Admin Walton's Employee Power User
              wrote on last edited by
              #12

              processhead I was actually thinking of sticking it up next to the conversion chart at the very top of the page…that is getting a bit crowded though. kyle I understand what you are suggesting (or at least I think I do) but I did some searching for available plugins from NodeBB (they are the hosters) and couldn’t find anything. That doesn’t mean it cant be done, we have had them custom write things for us in the past but it might be a way down the line.

              Get more help with your processing questions and learn more about processing meat by subscribing to our waltonsinc.com youtube page at https://wltns.link/waltonstv I am a Gorilla, love yourself

              processheadP 1 Reply Last reply
              0
              • processheadP processhead

                Jonathon said in To search or to post?:

                So, at 15,000 users (thank you guys!) I think we are at the point where we need to make a determination on how best to make use of the search/posting features. I noticed a lot of questions that were asked by new people recently that have already been answered. I have seen message boards before that had strong rules on searching before posting but as PapaSop likes to say, we are a “community” not a message board!

                In my opinion it makes it easier on the person looking for an answer to be able to just post the question they have in mind instead of searching through older posts BUT I don’t even answer most posts anymore, it is you guys who do that majority of that nowadays.

                So, Power-User Regular-Contributors how do you want it? FYI anyone can chime in here, just tagged those groups as they are the ones carrying the majority of the load.

                I am not sure there is a single right answer to this question, and here is why:
                Some users may not be comfortable with using search functions within the web site and will prefer to just “ask the question and get an answer from a live person”. This can vary, depending on the degree of difficulty in using the search function and the experience levels of users.

                Have some tutorials on how to use the search function as well as having it be well designed and intuitive would go a long way in getting people to use it.

                All public forums also have users who are “lurkers” who prefer to not post or post infrequently, just kind of remain in the background. These users can be tech savvy and do their own research on problem solving or recipe search, viewing old posts and gathering data and solving problems behind the scenes on their own. These users would absolutely benefit from a good topic search function on Meatgistics.

                zbigjeffZ Offline
                zbigjeffZ Offline
                zbigjeff
                Sous Vide Team Blue Power User Regular Contributors Cast Iron
                wrote on last edited by
                #13

                processhead Jonathon Processhead’s statement about the “search” function is spot on. The reason you will not get everyone to use it is at least 3 fold. 1. The user doesn’t know the correct “search wording” to utilize for this site. 2. People are generally lazy and let others do it for them. 3. People can’t spell or they use “text shortcuts” that nobody on the site uses.
                Have run many database products in the past and setting up the “search” parameters is always “interesting” when using a new platform. Time will tell the real story.

                1 Reply Last reply
                0
                • ND MikeN Offline
                  ND MikeN Offline
                  ND Mike
                  Big Green Egg Team Blue Regular Contributors Cast Iron Power User
                  wrote on last edited by
                  #14

                  I like the ideas from Chef and processhead. I use the search a lot though. In fact, I was going to ask a question about how important reverse is on a grinder for mixing. Well, I searched and found it is not recommended to run the grinder in reverse for more than a few seconds. So it eliminated my question and post.

                  1 Reply Last reply
                  0
                  • processheadP Offline
                    processheadP Offline
                    processhead
                    Regular Contributors Power User
                    wrote on last edited by processhead
                    #15

                    I had never used the search function until about an hour ago. When I typed in “pulled pork” in the search box, a drop down menu of post topics that included pulled pork appears. That is a nice feature to quickly get someone down the right path towards the topic they are interested in.

                    Paul

                    1 Reply Last reply
                    0
                    • JonathonJ Jonathon

                      processhead I was actually thinking of sticking it up next to the conversion chart at the very top of the page…that is getting a bit crowded though. kyle I understand what you are suggesting (or at least I think I do) but I did some searching for available plugins from NodeBB (they are the hosters) and couldn’t find anything. That doesn’t mean it cant be done, we have had them custom write things for us in the past but it might be a way down the line.

                      processheadP Offline
                      processheadP Offline
                      processhead
                      Regular Contributors Power User
                      wrote on last edited by processhead
                      #16

                      Jonathon said in To search or to post?:

                      processhead I was actually thinking of sticking it up next to the conversion chart at the very top of the page…that is getting a bit crowded though. kyle I understand what you are suggesting (or at least I think I do) but I did some searching for available plugins from NodeBB (they are the hosters) and couldn’t find anything. That doesn’t mean it cant be done, we have had them custom write things for us in the past but it might be a way down the line.

                      Another thought regarding FAQ’s.
                      FAQ’s can cover everything from recipes, to how to post a picture, to how to troubleshoot an equipment problem.

                      It might help to have the FAQ’s subdivided into logical topic categories so a user could drill down to the FAQ category that is relevant to their actual question.

                      As the FAQ’s grow in number over time, it could be helpful for both users and admins to have them organized into general topic groups

                      Paul

                      1 Reply Last reply
                      1
                      • PapaSopP Offline
                        PapaSopP Offline
                        PapaSop
                        Team Orange Power User Veteran
                        wrote on last edited by
                        #17

                        I use the search feature a lot. Probably because I can’t remember where I read something I want to look back on. FAQ’s is a great idea.

                        1 Reply Last reply
                        1
                        • craigriceC Offline
                          craigriceC Offline
                          craigrice
                          Power User Canning Team Orange Regular Contributors Veteran Masterbuilt
                          wrote on last edited by
                          #18

                          maybe make a topic for new questions that can be posted and open for answers

                          1 Reply Last reply
                          0
                          • TexLawT Offline
                            TexLawT Offline
                            TexLaw
                            Team Orange PK100 Sous Vide Power User
                            wrote on last edited by
                            #19

                            I’m of the same mind as PapaSop.

                            I’ve been on a number of forums over the years (as I’m sure all of you have, as well), and this always comes up. Frankly, I’ve never had a problem with someone asking “that question” again. On a BBQ forum that I was active on for many years (and, sadly, no longer exists), I don’t know how many times I described how I cooked brisket, prepared ribs, managed a fire, and other “basics” to someone who just joined. On a homebrewing forum, I went over basics countless times, as well. I few forums like this in the same way I attended hobby club meetings–it’s an exchange of knowledge, not just a collection of literature. New members are excited and enthusiastic, and they want to -talk- about the topic of the forum, not just read about it. Demanding that they do a forum search shuts them down, and I don’t believe that’s the vibe we’re looking for around here. Can you imagine how you would feel if you showed up at a meeting of enthusiasts and started asking “basic” questions only to be handed a book and be told to read it before asking those questions? I’d probably turn around and leave, never to return, and mutter some choice curses on my way out.

                            Also, it’s a way to see new members–not everyone posts in the “Roll Call” thread, and not everyone reads it. Encouraging questions (or, at least, not discouraging them) is one of the best ways to see new faces.

                            Another reason to not shoot down questions is that answers develop and change over time. Think about how the sous vide discussions have progressed.

                            Now, I’m all for a FAQ list, and I don’t think it’s ever a bad idea to suggest that someone do a search on past topics if done in a friendly manner. Even better, go ahead and give someone a link to a relevant thread if you have one in mind.

                            One thing one forum I’ve seen do is to have designated “ambassadors” for new members. However, I don’t see that needed here. It’s an incredibly friendly forum around here, and someone always is popping up to welcome someone new.

                            processheadP PapaSopP cdavisC 3 Replies Last reply
                            4
                            • TexLawT TexLaw

                              I’m of the same mind as PapaSop.

                              I’ve been on a number of forums over the years (as I’m sure all of you have, as well), and this always comes up. Frankly, I’ve never had a problem with someone asking “that question” again. On a BBQ forum that I was active on for many years (and, sadly, no longer exists), I don’t know how many times I described how I cooked brisket, prepared ribs, managed a fire, and other “basics” to someone who just joined. On a homebrewing forum, I went over basics countless times, as well. I few forums like this in the same way I attended hobby club meetings–it’s an exchange of knowledge, not just a collection of literature. New members are excited and enthusiastic, and they want to -talk- about the topic of the forum, not just read about it. Demanding that they do a forum search shuts them down, and I don’t believe that’s the vibe we’re looking for around here. Can you imagine how you would feel if you showed up at a meeting of enthusiasts and started asking “basic” questions only to be handed a book and be told to read it before asking those questions? I’d probably turn around and leave, never to return, and mutter some choice curses on my way out.

                              Also, it’s a way to see new members–not everyone posts in the “Roll Call” thread, and not everyone reads it. Encouraging questions (or, at least, not discouraging them) is one of the best ways to see new faces.

                              Another reason to not shoot down questions is that answers develop and change over time. Think about how the sous vide discussions have progressed.

                              Now, I’m all for a FAQ list, and I don’t think it’s ever a bad idea to suggest that someone do a search on past topics if done in a friendly manner. Even better, go ahead and give someone a link to a relevant thread if you have one in mind.

                              One thing one forum I’ve seen do is to have designated “ambassadors” for new members. However, I don’t see that needed here. It’s an incredibly friendly forum around here, and someone always is popping up to welcome someone new.

                              processheadP Offline
                              processheadP Offline
                              processhead
                              Regular Contributors Power User
                              wrote on last edited by processhead
                              #20

                              TexLaw I am in total agreement with what you said.
                              So far, I commented quite a bit on FAQ’s as a way to answer questions, but that in no way is to diminish the benefits of real time answers from members. I think sometimes getting an answer or suggestion from a live person is maybe a little more reassuring , especially to a beginner.

                              I think that all people are different in how they gather and process new information and what sources work best for them. Having choices is usually a good thing in that regard.

                              When I am in a hurry for a specific answer to a question, I may posted question. If it doesn’t get a reply fairly quickly , I will resort to a FAQ or a topic search if one is available.

                              Paul

                              TexLawT YooperDogY 2 Replies Last reply
                              1
                              • processheadP processhead

                                TexLaw I am in total agreement with what you said.
                                So far, I commented quite a bit on FAQ’s as a way to answer questions, but that in no way is to diminish the benefits of real time answers from members. I think sometimes getting an answer or suggestion from a live person is maybe a little more reassuring , especially to a beginner.

                                I think that all people are different in how they gather and process new information and what sources work best for them. Having choices is usually a good thing in that regard.

                                When I am in a hurry for a specific answer to a question, I may posted question. If it doesn’t get a reply fairly quickly , I will resort to a FAQ or a topic search if one is available.

                                TexLawT Offline
                                TexLawT Offline
                                TexLaw
                                Team Orange PK100 Sous Vide Power User
                                wrote on last edited by
                                #21

                                processhead said in To search or to post?:

                                I think that all people are different in how they gather and process new information and what sources work best for them. Having choices is usually a good thing in that regard.

                                I’m with you on that 100%. Some folks prefer to lurk or look up things before asking. I like accommodating them, too.

                                1 Reply Last reply
                                0
                                • TexLawT TexLaw

                                  I’m of the same mind as PapaSop.

                                  I’ve been on a number of forums over the years (as I’m sure all of you have, as well), and this always comes up. Frankly, I’ve never had a problem with someone asking “that question” again. On a BBQ forum that I was active on for many years (and, sadly, no longer exists), I don’t know how many times I described how I cooked brisket, prepared ribs, managed a fire, and other “basics” to someone who just joined. On a homebrewing forum, I went over basics countless times, as well. I few forums like this in the same way I attended hobby club meetings–it’s an exchange of knowledge, not just a collection of literature. New members are excited and enthusiastic, and they want to -talk- about the topic of the forum, not just read about it. Demanding that they do a forum search shuts them down, and I don’t believe that’s the vibe we’re looking for around here. Can you imagine how you would feel if you showed up at a meeting of enthusiasts and started asking “basic” questions only to be handed a book and be told to read it before asking those questions? I’d probably turn around and leave, never to return, and mutter some choice curses on my way out.

                                  Also, it’s a way to see new members–not everyone posts in the “Roll Call” thread, and not everyone reads it. Encouraging questions (or, at least, not discouraging them) is one of the best ways to see new faces.

                                  Another reason to not shoot down questions is that answers develop and change over time. Think about how the sous vide discussions have progressed.

                                  Now, I’m all for a FAQ list, and I don’t think it’s ever a bad idea to suggest that someone do a search on past topics if done in a friendly manner. Even better, go ahead and give someone a link to a relevant thread if you have one in mind.

                                  One thing one forum I’ve seen do is to have designated “ambassadors” for new members. However, I don’t see that needed here. It’s an incredibly friendly forum around here, and someone always is popping up to welcome someone new.

                                  PapaSopP Offline
                                  PapaSopP Offline
                                  PapaSop
                                  Team Orange Power User Veteran
                                  wrote on last edited by
                                  #22

                                  TexLaw
                                  Upvoted your post but way to many F bombs in there. 🤣

                                  1 Reply Last reply
                                  1
                                  • processheadP processhead

                                    TexLaw I am in total agreement with what you said.
                                    So far, I commented quite a bit on FAQ’s as a way to answer questions, but that in no way is to diminish the benefits of real time answers from members. I think sometimes getting an answer or suggestion from a live person is maybe a little more reassuring , especially to a beginner.

                                    I think that all people are different in how they gather and process new information and what sources work best for them. Having choices is usually a good thing in that regard.

                                    When I am in a hurry for a specific answer to a question, I may posted question. If it doesn’t get a reply fairly quickly , I will resort to a FAQ or a topic search if one is available.

                                    YooperDogY Offline
                                    YooperDogY Offline
                                    YooperDog
                                    Team Orange Masterbuilt Big Green Egg Dry Cured Sausage Sous Vide Canning Power User
                                    wrote on last edited by
                                    #23

                                    Jonathon I am a little late to the game here, on the road. I agree with and see everyone’s side here. I have have no issues with answering a question over again, previous life as an instructor you did that with every new class or student. Aa search/faq place is a great place to start but not everyone is comfortable moving about a site… I developed a pretty thick skin over my lifetime and don’t have a problem asking questions that may be obvious, saved my life a few times. I believe many/most on this site and community are willing to off their help and knowledge to help others develop better skills and knowledge.

                                    1 Reply Last reply
                                    1
                                    • YooperDogY Offline
                                      YooperDogY Offline
                                      YooperDog
                                      Team Orange Masterbuilt Big Green Egg Dry Cured Sausage Sous Vide Canning Power User
                                      wrote on last edited by
                                      #24

                                      An additional thought, my wife and I talk a lot together, it is not until she starts asking questions that I really listen. From my experience it’s at that point I have learned that I am not picking up what she is putting down and I better start. I think we all have a tendency that when we see a question that has been answered several times before we start answering w/o reading and really understanding what is being asked and don’t realize it until after we hit send.

                                      1 Reply Last reply
                                      2
                                      • TexLawT TexLaw

                                        I’m of the same mind as PapaSop.

                                        I’ve been on a number of forums over the years (as I’m sure all of you have, as well), and this always comes up. Frankly, I’ve never had a problem with someone asking “that question” again. On a BBQ forum that I was active on for many years (and, sadly, no longer exists), I don’t know how many times I described how I cooked brisket, prepared ribs, managed a fire, and other “basics” to someone who just joined. On a homebrewing forum, I went over basics countless times, as well. I few forums like this in the same way I attended hobby club meetings–it’s an exchange of knowledge, not just a collection of literature. New members are excited and enthusiastic, and they want to -talk- about the topic of the forum, not just read about it. Demanding that they do a forum search shuts them down, and I don’t believe that’s the vibe we’re looking for around here. Can you imagine how you would feel if you showed up at a meeting of enthusiasts and started asking “basic” questions only to be handed a book and be told to read it before asking those questions? I’d probably turn around and leave, never to return, and mutter some choice curses on my way out.

                                        Also, it’s a way to see new members–not everyone posts in the “Roll Call” thread, and not everyone reads it. Encouraging questions (or, at least, not discouraging them) is one of the best ways to see new faces.

                                        Another reason to not shoot down questions is that answers develop and change over time. Think about how the sous vide discussions have progressed.

                                        Now, I’m all for a FAQ list, and I don’t think it’s ever a bad idea to suggest that someone do a search on past topics if done in a friendly manner. Even better, go ahead and give someone a link to a relevant thread if you have one in mind.

                                        One thing one forum I’ve seen do is to have designated “ambassadors” for new members. However, I don’t see that needed here. It’s an incredibly friendly forum around here, and someone always is popping up to welcome someone new.

                                        cdavisC Offline
                                        cdavisC Offline
                                        cdavis
                                        Team Blue Big Green Egg Masterbuilt Canning Kamado Joes Regular Contributors Power User
                                        wrote on last edited by
                                        #25

                                        TexLaw That couldn’t have been better said. I’m fairly new here and very technically challenged. If I hadn’t gotten everyone’s help or treated with the kindness everyone has shown. I doubt I would still be here. I would just be reading a book not having fun.

                                        1 Reply Last reply
                                        2
                                        • PapaSopP Offline
                                          PapaSopP Offline
                                          PapaSop
                                          Team Orange Power User Veteran
                                          wrote on last edited by
                                          #26

                                          Quick comment on the search feature. Was just looking for an old post.
                                          When doing a search it seems to default to "posts ". Go to advanced and click on " Titles and Posts ". Better results.

                                          Should this be the default?

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